Production Resource Group

  • General Manager

    Job Location(s) CA-ON-Toronto
    Posted Date 23 hours ago(5/23/2019 10:36 AM)
    Job ID
    2019-1734
    # of Openings
    1
    Category
    Management
  • Overview

    PRG is the world’s leading provider of services and solutions in entertainment and events. We bring industry-leading creativity, experience and technology to every project we undertake.

     

    Our teams consist of the most accomplished experts, engineers and craftspeople working in theatre, film, tv, broadcast, concert touring, corporate events and hotels and staging. With 170 patents and over 70 trademarks, we are a company defined by innovation. And, through our network of 70 offices spanning five continents, PRG is capable of delivering for its customers anywhere on the globe.

     

    The General Manager is responsible for managing both branch operations and branch sales including, warehouse, QC activities, and asset utilization, ensuring growth and profitability.

    Responsibilities

    Tactical Responsibilities:

     

    • Implement operational policies, programs and procedures.
    • Lead change efforts to strengthen overall operations of branch.
    • Coordinate with marketing on branch client/prospect programs.
    • Monitor competitive activity and identify opportunities for growth.
    • Ensure that all task assigned are completed on schedule and on budget

    Financial Management:

     

    • Provide leadership and guidance in revenue growth, cost management and other financial areas. 
    • Conduct periodic financial reviews of branch and work with management team to ensure proper business planning procedures are followed.
    • Prepare internal reports, including budget vs. actual analysis, cost vs. return analysis and other reports so staff can meet company goals.
    • Lead the process for both annual and special project budgets.
    • Establish and monitor compliance with purchasing policies and procedures.

    Organizational Leadership:

     

    • Develop, maintain and administer a sound organization plan; initiate improvements as necessary.
    • With Regional Vice President, hire, promote, train, develop and motivate strong staff members.
    • Communicate and implement organizational objectives, success criteria, and strategic initiatives.
    • Ensure adherence to Standard Operating Procedures (SOPs) and appropriate business practices.
    • Demonstrate examples of outstanding customer service and response.
    • Convene and preside over meetings with functional managers; conduct regular staff meetings 

    People Development:

     

    • With Regional Vice President, manage human resource-related issues including recruitment, performance management, salary administration, progressive discipline, training and development.
    • Create and maintain a positive environment, address employee concerns, facilitate team development, and implement training and development initiatives.

    Account Management:

    • Establish and maintain strong working relationships with clients.
    • Understand local competitor strategies and approach
    • Recommend pricing structure relevant to market and location.
    • Work with the Regional Vice President to coordinate renewal of existing contracts and share opportunities to acquire and develop new contracts. 
    • Conduct annual business reviews with Top Tier Clients, and provide prompt resolution of major location issues.

    Asset Management:

    • Create and implement strategies to maximize asset utilization to location
    • Prepare capital expenditure (capex) requests utilizing the appropriate model.

    Qualifications

    • 7-10 years of operations experience; Industry Experience a Must
    • Sales management experience
    • Equivalent experience:  GM or Local Director
    • BA degree, marketing/business preferred
    • Strong written and verbal communication skills
    • Must be able to troubleshoot and execute other job functions with high attention to detail3
    • Must have strong organizational skills and be able to prioritize work to meet deadlines
    • Must be able to multi-task in fast-paced environment, under pressure, and time constraints

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